AI agents
that work.
We build WhatsApp AI agents, voice calling AI, and custom automation that talk to your customers, answer their calls, and run your workflows.
Average client outcome: 70% less manual work and 3x more qualified leads.
About
[001]We build AI agents that handle the conversations, calls, and workflows your team shouldn't be doing manually. From WhatsApp to voice to full workflow automation — we design, deploy, and keep them running.
Our Services
[002]WhatsApp AI Agents
Conversational AI agents deployed on WhatsApp Business API. Customer support, lead qualification, appointment booking, order tracking — all inside the app your customers already use. 24/7, multilingual, feels human.
[ LEARN MORE → ]AI Voice Agents
Phone-based AI that handles inbound and outbound calls. Sales follow-ups, appointment reminders, customer service lines — natural-sounding voice with real-time conversation ability, not a clunky IVR menu.
[ LEARN MORE → ]Custom AI Agent Development
Bespoke agents built for your specific business workflows. Internal operations, data processing, multi-platform agents across Slack, email, and CRM. If you can describe the workflow, we can automate it.
[ LEARN MORE → ]Agent Integration & Deployment
We wire AI agents into your existing stack — CRM, ERP, payment gateways, databases. API setup, data pipelines, security, and monitoring so your agents run reliably in production.
[ LEARN MORE → ]Agent Training & Optimization
Ongoing fine-tuning of agent behavior, conversation flows, voice tone, and response accuracy. Performance monitoring, A/B testing, and retraining as your business evolves.
[ LEARN MORE → ]Our Process
[003]From WhatsApp bots to voice agents to custom automation — we handle the complexity so you don't have to. Here with you from start to finish.
Discovery
01DEEP-DIVE INTO YOUR BUSINESS, WORKFLOWS, AND PAIN POINTS TO IDENTIFY HIGH-IMPACT AI OPPORTUNITIES.
Architecture
02DESIGN THE AGENT FRAMEWORK, DATA PIPELINES, AND INTEGRATION POINTS WITH PRECISION.
Development
03BUILD, TRAIN, AND TEST YOUR AI AGENTS WITH ITERATIVE REFINEMENT AND YOUR FEEDBACK.
Deployment
04LAUNCH INTO PRODUCTION WITH FULL MONITORING, OPTIMIZATION, AND ONGOING SUPPORT.
Our team has worked inside the workflows of companies like TCS and Nokia. We know what enterprise-grade actually means.
Common Questions
[004]What exactly does Behaf do?
We design and build custom AI agents for businesses that automate complex tasks, improve speed, and boost productivity.
How long does it take to build and deploy a custom AI agent?
Timelines vary based on the complexity of the workflow. A single-workflow Starter Agent typically takes 3 to 5 weeks. A Professional Agent involves complex workflows and takes 5 to 8 weeks, while an Enterprise Agent System takes 8 to 16 weeks. It is important to note that building the initial agent accounts for about 20% of the total effort, while getting it fully production-ready takes the remaining 80%.
How does Behaf ensure the AI agent is safe and won't disrupt our operations?
We use a strict testing framework with four layers: automated unit tests, integration tests, evaluation tests using AI and human review, and User Acceptance Testing. We also implement a graduated rollout strategy for deployment. The agent begins in "Shadow Mode" where it logs decisions without taking action, and progresses through Pilot and Assisted modes before running autonomously. Furthermore, we build explicit guardrails to constrain outputs, limit costs, and require human escalation for sensitive actions.
What does your development process look like?
Every client engagement follows an 8-phase service delivery lifecycle. This includes Lead Qualification, Discovery & Assessment, Agent Architecture & Design, Development & Training, Testing & Validation, Deployment, Monitoring & Optimization, and Maintenance & Evolution. To ensure complete alignment, we never begin development without an Architecture Document that has been signed off by the client.
How is the pricing structured for an AI agent project?
We price our services based on the business value and outcomes delivered, not on hourly rates. Projects fall into three main tiers: Starter Agents, Professional Agents, and Enterprise Agent Systems. We highly recommend a deal structure that includes a fixed-price project fee alongside a monthly retainer for ongoing support and continuous improvement.
Will our team receive support after the AI agent goes live?
Yes, the first 90 days after deployment are critical for monitoring and ensuring optimal performance. We offer ongoing maintenance services that cover continuous prompt tuning, model evaluation for potential upgrades, dependency updates, and monthly cost optimization reviews.
Recent Insights
[005]WhatsApp Scale
8,000 WhatsApp Conversations/Day
How a WhatsApp AI agent handled high-volume support at scale.
[ READ ARTICLE → ]Voice Ops
Clinic Phone Line Replaced With AI
A voice-agent deployment that reduced manual call load and improved response speed.
[ READ ARTICLE → ]AI Strategy
What an AI Automation Agency Actually Does
A practical breakdown of delivery, integration, and outcomes.
[ READ ARTICLE → ]Testimonials
[006]“We needed to reach 1,000 people for an event in under two weeks. Behaf built us a voice calling agent that called every contact, shortlisted the right people based on their responses and pushed all the data straight into our CRM. What would have taken our team three weeks was done in four days.”Diju, Co-Founder — Leading Event Management Agency
Ready to build your AI agent?
Let's discuss how custom AI agents can transform your business operations.
We build AI agents that talk to your customers, answer their calls, and automate your workflows — so your team can focus on what matters.
inside WhatsApp.
AI agents deployed directly on WhatsApp Business API. Your customers get instant, intelligent responses in the app they already use — no downloads, no friction.
[ GET STARTED → ]Handle FAQs, complaints, and ticket routing 24/7 with human-like conversation.
Engage, qualify, and route leads automatically — so your sales team only talks to hot prospects.
Let customers schedule, reschedule, and confirm appointments without any human intervention.
Proactive order status updates, delivery notifications, and instant query resolution.
Serve global audiences with natural conversations in 20+ languages.
feel like bots.
Phone-based AI agents that handle real conversations — inbound and outbound. Natural-sounding voice, real-time understanding, zero hold music.
[ GET STARTED → ]Answer customer calls instantly, resolve queries, and escalate to humans only when necessary.
Sales follow-ups, appointment reminders, payment collection — at scale, without hiring more staff.
Replace frustrating phone menus with natural voice conversations that understand intent.
Automated post-call surveys and NPS collection with conversational voice agents.
we can automate it.
Bespoke AI agents built for workflows that go beyond messaging and voice. Internal operations, data processing, multi-platform automation across your entire stack.
[ GET STARTED → ]Automate repetitive multi-step processes across departments — approvals, routing, data entry.
Extract, classify, and process documents, invoices, and reports at scale with near-perfect accuracy.
Agents that operate across Slack, email, CRM, and internal tools — unified intelligence, everywhere.
AI assistants for your team — knowledge retrieval, report generation, and decision support.
your world.
We don't just build agents — we wire them into your existing infrastructure. CRM, ERP, payment gateways, databases. Production-ready from day one.
[ GET STARTED → ]Connect agents to your tools via REST APIs, webhooks, and real-time event streams.
Structured data flows between your agent and business systems — clean, reliable, auditable.
End-to-end encryption, role-based access, and compliance with GDPR, HIPAA, and industry standards.
Real-time dashboards, uptime monitoring, and automated alerts so nothing slips through.
better every day.
Launch is just the beginning. We continuously tune conversation flows, voice quality, response accuracy, and business logic so your agents stay sharp as your needs evolve.
[ GET STARTED → ]Refine tone, language, and flow based on real conversation data and customer feedback.
Test different agent behaviors, scripts, and responses to maximize conversion and satisfaction.
Detailed reporting on resolution rates, response times, sentiment, and business impact.
Periodic retraining with fresh data to keep accuracy high as your product and customers change.
Best-in-class tools and frameworks for reliable, scalable AI agents.
Tell us what you need automated and we'll show you what's possible.
Start a Project →What's Possible
Real scenarios where our WhatsApp agents, voice agents, and custom AI drive measurable business results.
E-Commerce Customer Agent
A WhatsApp AI agent for an online retailer that handles order inquiries, returns, product recommendations, and re-engagement campaigns — all inside a single chat thread.
Clinic Appointment Agent
A voice AI agent for a healthcare network that answers patient calls, books appointments, sends reminders, and handles rescheduling — reducing no-shows and freeing up front-desk staff.
Real Estate Lead Qualifier
A multi-channel agent for a property firm that qualifies inbound leads via WhatsApp and voice, syncs data to CRM, and schedules site visits — automatically, around the clock.
Restaurant Ordering & Reservations
A dual-channel agent for a restaurant chain — WhatsApp for takeaway orders and menu queries, voice for table reservations and special requests. One brain, two channels.
Every business has a workflow waiting to be automated. Let's find yours.
Book a Discovery Call →Our Work
Real projects where our WhatsApp agents, voice agents, and custom AI delivered measurable results.
WhatsApp Support Agent for a D2C Brand
Built a WhatsApp AI agent for a fast-growing D2C brand that handles order tracking, returns, product questions, and re-engagement — serving 8,000+ conversations daily across 3 languages.
Related service: WhatsApp AI Agent →
Voice Agent for a Multi-Location Clinic
Deployed an AI voice agent that answers patient calls, books appointments, sends reminders, and handles rescheduling for a network of 12 clinics — eliminating hold times entirely.
Related service: AI Voice Agent →
Lead Qualification Agent for a Property Group
A combined WhatsApp + voice agent that qualifies inbound property leads, captures budget and preferences, schedules site visits, and syncs everything to Salesforce — 24/7.
Related service: AI Lead Qualification →
Let's discuss how WhatsApp and voice AI agents can deliver results for your business.
Start a Project →We're a team of AI engineers, researchers, and strategists building the next generation of business automation.
Behaf was founded with a simple belief: AI should work for your business, not the other way around. We saw too many companies struggling with generic AI tools that didn't fit their workflows.
So we built a studio that designs AI agents from scratch—purpose-built for the specific challenges each client faces. Our team brings deep technical expertise combined with a genuine understanding of business operations.
Every agent we build is a collaboration. We learn your business, embed with your team, and create AI systems that feel like a natural extension of how you already work.
Our Values
[A.01]What We Stand For
Precision
Every line of code, every model choice, every integration point is deliberate. We don't cut corners because your business depends on reliability.
Transparency
No black boxes. We explain how our agents work, why we make the choices we do, and what to expect at every stage.
Impact
We measure success by your results. If the agent doesn't deliver measurable business value, we haven't done our job.
Team
[A.02]The Team
The people building AI agents that work on your behalf.
Jerish Jacob
Co-Founder
Want to join our team?
We're always looking for exceptional talent in AI, engineering, and strategy. Drop us a message and we'll be in touch.
Contact
Ready to explore what AI agents can do for your business? Let's talk.
What should we automate for you?
Tell us about your business. We'll come back within 24 hours with where we'd start.